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Contact Us

We work personally with our customers to source, design and create the perfect engagement or wedding ring and jewellery pieces. Please contact us to book your free consultation and start your journey.

P: 1300 559 220

A: Suite 6, 2955 Round Hill Road
Agnes Water QLD 4677 Australia



Why Red Cloud Jewels?

  • Award Winning
  • Lifetime Manufacturing Warranty
  • Designed & Made In House
  • Jewellery Insurance
  • Free Fast Shipping
  • Lifetime Cleaning & Maintenance

Where do you source your diamonds?

In our work we use high grade diamonds with clarity above SI1 (slightly included) to IF (internally flawless) and superior colour range - from G (rare white) to D (excellent white).

We source our diamonds directly from Antwerp, the Diamond Capital of the world, as well as through our large network of international diamond merchants.

What forms of payment do you accept?

To make your shopping experience even more convenient, we offer a variety of payment options in addition to traditional methods. You can choose to pay with Afterpay, Zipay, or PayPal at checkout

Do you offer repair services for jewellery?

If you have a piece of jewellery that was made elsewhere and needs repair, we would be happy to help. Simply bring it in to our store and we will conduct a thorough assessment. In most cases, we can provide you with a quote on the spot. If we need to source any additional materials in order to complete the repair, we will provide you with a quote within one business day.

Do you offer cleaning and maintenance services for jewellery?

At our jewellery store, we believe in standing behind the quality and craftsmanship of our products. That's why we offer a lifetime cleaning and maintenance service for all of the items we produce. This means that anytime you need to have your jewellery cleaned, polished, or serviced in any way, you can bring it back to us and we'll take care of it at no additional cost. Our commitment to excellent customer service extends beyond the initial purchase of your jewellery, and we want you to be able to enjoy it for a lifetime.

Can you do jewellery remodelling?

Your tastes develop and changes with time. So instead of commissioning a piece of jewellery from scratch, you might want to remodel your existing jewellery.

Over the years, we performed a number of 'surgeries' and our head jeweller will advise you on whether it's practical to remodel your existing piece or you'll be better off commissioning a brand new one.


Use coupon code WELCOME10 for 10% off your first order.


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